The airline broke a band members guitar but would not pay him back for the damages, after 9 months talking to customer service he wrote a song about it. The latest news is that now after the video they are going to help him.
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oh airlines always break instruments! its a well documented phenomenon... i know a guy who had his keyboard crushed FLAT and a few others who had their guitars totally annihilated. i think if they see something fragile they deliberately put some anvils on top.